CANCELLATION POLICY

Winter 20/2021 – 48 hours before arrival free of charge
Summer 2021 – 48 hours before arrival free of charge
Winter 21/2022 – 30 days arrival free of charge

 

After this deadlines we charge 80% of the arrangement price and 100% in case of early departure or cancellation on the day of arrival.

We would like to spare you these financial disadvantages and the associated trouble and recommend a travel cancellation insurance.

 

The right to withdraw (cooling-off period) established in § 18, section 1, n. 10 FAGG (Austrian Law on Online and Distance Selling) shall not apply.

 

Any agreement with Kaiserlodge shall be governed by and construed in accordance with the provisions of the “Allgemeine Geschäftsbedingungen der Hotellerie 2006” (General Terms and Conditions for the Hotel Industry).

 

If you have any questions, do not hesitate to contact us. You can call us from 7.00 am to 10.00 pm on the number +43 535 844 300. Outside these times you can send us an email to the address: info@kaiserlodge.at