THE KAISER TEAM
So different but yet one big family. Between the two houses Hotel Kaiser in Tirol and the Kaiserlodge, we are a very large team. It is important to coordinate well, trust each other and always stick together.
We are aware, that each and everyone of us is responsible for making sure our guests are happy. A nice and clean room on arrival from our housekeeping staff, a heartfelt “good morning” from our caretakers in the hallways or an honest smile on the faces of our service staff.
However different we all may be, we all have one common objective: to make people happy. ♥
“Working in gastronomy is so diverse. What I love most is that you receive your feedback direct and simultaneously. If I do my job well – our guests are satisfied.”
“We are more than just employees of a business – we are the Kaiser Team. We support each other – because we want to make people happy.”
“Our favourite sound is children’s laughter. If they are having fun, we are happy.”
Service team Kaiser’s Deli
““We anticipate our guests every wish. Whether it is on our sun terrace or in our cosy restaurant.”
“We prepare the rooms and apartments for our guests every day – if we do a good job, we can delight you already when you first arrive.
„We know the two hotels like the back of our hands. If ever something is not working the way it should – we will try our best to find a solution. A lot of the time, you can find us taking care of our beautiful gardens.”
Kitchen Kaiser’s Deli
„By preparing our varied menu, we can let our creativity run free and conjure up the tastiest dishes for you.”
“When I enter the hotels, I don’t define this place as work. I put myself in the position of our (potential) guests every day and think about what our guests or I would like to see. In my mind, I go on holiday.”
Spa & Massage
“I am happy to spoil our guests or help them with problems. When you feel good – I feel good. “